Customer Support – Tier 1

  • Part Time
  • Anywhere

Website modsquad ModSquad

***The pay is very low, but please pass on to ones in our local community who may not yet have the higher computer skills for remote work -- this could be a good entry point for them! --Zandra***
Remote /
Careers – Brand Representatives /
Contractor
We Have Positions Cooking!
Love cooking? Hate deciding what to cook? Join us on this project that services a high-profile meal subscription service!
This client is a meal subscription service that makes cooking fun and easy. They provide their customers with all of the ingredients they need to make delicious meals each week.
As a member of this team, you’ll respond to customer inquiries via emails and chats only.

The ideal Mod…

    • Is extremely empathetic.
    • Believes the customer is always right.
    • Has very strong written and verbal communication skills.
    • Is able to quickly learn new information and put it into action.
    • Bonus if you have Shopify experience!
Available Hours:
Monday – Sunday : 6 AM – 8 PM PST
Selected Mods should be available for 20+ hours per week, including 16 hours over the weekend (weekend is considered Saturday, Sunday, and Monday).
Pay rate: 
Ticket-only shifts – $9.00/hour
Chat shifts – $11.50/hour
To Apply: Click the “Apply For This Job” link on this page.
Requirement: Remote patch management and endpoint security software installed by ModSquad
All interested parties will receive a response within two weeks.
About ModSquad:
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Sony, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. Visit us at modsquad.com.
Individuals seeking employment at ModSquad are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

To apply for this job please visit jobs.lever.co.